Last Updated: 04/03/2026

This Privacy Policy (“Policy”) explains how BLUE STAR TRADING LIMITED (“we,” “us,” “our”) collects, uses, stores, and protects your personal information when you access or use the website operated by BLUE STAR TRADING LIMITED (the “Site”), purchase our baby strollers and related products (“Products”), or interact with our services. By using the Site or purchasing our Products, you consent to the collection and use of your personal information as described in this Policy.

 

We are committed to protecting your privacy and complying with applicable data protection laws, including relevant regulations of the HK.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as information automatically collected when you use the Site. The types of information we collect include:

1.1 Personal Information You Provide

• Account Information: When you create an account on the Site, we may collect your name, email address (18642343888@163.com for communication), password, and other account credentials.

• Order & Payment Information: When you place an order, we collect information necessary to process your purchase, including your full name, shipping address (within the United States), billing address, phone number, payment method details (e.g., credit card information, which is processed securely by third-party payment providers and not stored by us), and order details (e.g., Products purchased, quantity, and order total).

• Communication Information: When you contact us via email, phone, or other channels, we collect your communication content, contact information, and any other information you choose to provide (e.g., questions, feedback, or complaints).

1.2 Automatically Collected Information

When you visit and use the Site, we may automatically collect certain non-personal and personal information through cookies, web beacons, and other tracking technologies, including:

• Your IP address, browser type, operating system, and device information (e.g., device model, unique device identifier).

• Your browsing activity on the Site, such as pages visited, products viewed, search queries, and the time and duration of your visits.

• Information about your interaction with the Site, such as clicks, downloads, and order history.

Cookies are small text files stored on your device. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent, but please note that some features of the Site may not function properly if you disable cookies.

2. How We Use Your Information

We use your personal information for the following legitimate purposes, to provide you with high-quality services and Products, and to comply with legal obligations:

• To process and fulfill your orders, including verifying your identity, processing payments, arranging shipping, and sending order confirmations and delivery updates.

• To manage your account, including providing you with access to your account information, order history, and return/refund status.

• To communicate with you, including responding to your inquiries, feedback, or complaints, and sending you important updates (e.g., changes to our Terms of Service or this Policy).

• To improve the Site and our Products, including analyzing user behavior, optimizing website functionality, and developing new products or services that meet your needs.

• To prevent fraud, unauthorized access, and other illegal activities, and to protect the security of your account and our business.

• To comply with applicable laws, regulations, and legal obligations (e.g., tax reporting, responding to legal requests).

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes, except as described below:

• Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Site, processing orders, and providing services to you. These include payment processors, shipping carriers (e.g., U.S.-based logistics companies), email service providers, and website analytics tools. These third parties are required to protect your personal information and only use it for the purposes we specify.

• Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process (e.g., a court order, subpoena), or to protect our rights, property, or safety, or the rights, property, or safety of others.

• Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred to the acquiring or successor entity, subject to the terms of this Policy.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Secure storage of personal information using encryption and other security technologies.

• Restricting access to personal information to authorized personnel only.

• Regularly reviewing and updating our security practices to address emerging threats.

Please note that no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights Regarding Your Information

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.

• The right to request correction of inaccurate or incomplete personal information.

• The right to request deletion of your personal information, subject to legal obligations.

• The right to opt out of certain uses of your personal information (e.g., marketing communications, if applicable).

To exercise any of these rights, please contact us using the information provided in Section 7. We will respond to your request within a reasonable time frame, in accordance with applicable laws.

6. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. After this period, we will securely delete or anonymize your personal information so that it no longer identifies you.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

• Company Name:  BLUE STAR TRADING LIMITED
• Email: 18642343888@163.com
• Address:  RM C, 6/F, WORLD TRUST TOWER 50 STANLEY STREET CENTRAL HK

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or business needs. The revised Policy will be posted on the Site with an updated “Last Updated” date. Your continued use of the Site or purchase of our Products after the changes are posted constitutes your acceptance of the revised Policy.

9. Refund Policy

This Refund Policy (“Policy”) applies to all returns and refunds for Products purchased from the Site operated by BLUE STAR TRADING LIMITED, owned and operated by BLUE STAR TRADING LIMITED. By purchasing our Products, you agree to comply with the terms of this Refund Policy.

9.1 Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The Product must be unused, unassembled, and in its original packaging, with all tags, manuals, and accessories intact.

• The return request must be submitted within 30 calendar days from the date of delivery to your U.S. shipping address.

• You must provide a valid order number and proof of delivery (e.g., delivery confirmation from the shipping carrier).

• Refunds are not available for custom-made Products, damaged Products caused by improper use, or Products that have been assembled or modified.

9.2 Return Process

1. To initiate a return, please contact us at 18642343888@163.com with your order number, reason for return, and clear photos of the Product and its packaging.

2. After we review and approve your return request, we will send you a return authorization (RA) number and detailed return instructions.

3. You must ship the Product back to the address provided in the return instructions, clearly marked with the RA number. You are responsible for all return shipping costs, unless the return is due to our error (e.g., defective Product, wrong item shipped).

4. We recommend using a trackable shipping service and insuring the package, as we are not responsible for lost or damaged return shipments.

9.3 Refund Processing

• Once we receive and inspect the returned Product (typically within 5-7 business days of delivery to our address: RM C, 6/F, WORLD TRUST TOWER 50 STANLEYSTREET CENTRAL HK), we will confirm whether the return meets the eligibility requirements.

• If approved, we will process your refund to the original payment method used for the purchase. Refund processing times may vary depending on your payment provider, but typically take 7-14 business days.

• Original shipping costs are non-refundable, unless the return is due to our error or a defective Product.

• If the returned Product is not eligible for a refund (e.g., used, damaged, or missing parts), we will contact you to arrange for the Product to be shipped back to you at your expense, or we may dispose of the Product at our discretion.

9.4 Defective or Wrong Products